Frequently Asked Questions

Everything you need to know about your OtherWorld Fashion experience.

What is the typical shipping time for orders?

Standard shipping usually takes 5-10 business days. We also offer express shipping options at checkout which deliver within 2-4 business days.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Do you ship internationally?

Yes, OtherWorld Fashion ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Afterpay and Klarna.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.