Returns & Exchanges

At OtherWorld Fashion, we want you to be completely satisfied with your otherworldly attire, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original garment bags with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.